Verify the license version matches your installed TIA Portal version (e.g., V17, V18). Note that newer licenses are generally downward compatible. 3. Update the License Manager
Once the transfer is complete, select the local drive in ALM. Ensure that the license status shows up as valid (indicated by a green checkmark) and is not marked as "Faulty" or "Used."
If you're in Alex's shoes, here is the story of how to clear that error. The Mystery of the Missing Key Verify the license version matches your installed TIA
System updates or software installations sometimes cause the license manager service to stall.
When working with Siemens TIA Portal and WinCC Runtime Advanced, experiencing the error can immediately halt production monitoring and data logging operations. This error typically appears when starting the Runtime environment, indicating that while the base WinCC Runtime license might be present, the specific license required for logging data (tag logging or alarm logging) is missing, inactive, or damaged. Update the License Manager Once the transfer is
Knowing this allows me to provide you with the and tailored steps to optimize your runtime environment. sieportal.siemens.com
If you are certain you have a full "Runtime Advanced" license but still see the error, follow this structured workflow. When working with Siemens TIA Portal and WinCC
Before clicking through random menus, it is critical to understand what "WinCC Logging" actually means in the Siemens ecosystem.
Note that newer licenses generally cover older software versions (e.g., a V18 license will usually validate a V17 runtime step), but an older license never validates a newer runtime. 4. Transfer the License Correctly