Right-click the downloaded .zip or .rar archive and select . Look for the file named ServiceTool_v5610.exe .
Using unauthorized or incorrect versions of service tools can permanently brick the mainboard of your printer (often resulting in an unrecoverable Error 009). Always verify that your exact printer model belongs to the generation supported by version V5610 before processing any EEPROM wipes.
The Service Tool will not recognize your printer unless the device is manually put into "Service Mode." Follow these exact physical steps on your printer:
While still holding Power, press the button exactly 5 times (or 6 times for specific TS/MG models). Release both buttons simultaneously.
It does exactly what it promises, but the barrier to entry is high and the risks are significant. Use only if you are comfortable with technical troubleshooting and absolutely certain you have a safe, clean download source.
Close the software, power off the printer completely, wait 10 seconds, and turn it back on normally. Troubleshooting Error Codes During Execution Error Code Root Cause Proven Solution Error 006
The V5610 version is highly stable and specifically designed for Canon Pixma G-Series, MG-Series, TS-Series, and IB-Series printers, including:
Printers accumulate ink residue in internal absorption pads during regular head cleaning cycles. To prevent physical ink leaks, Canon programs an internal counter that automatically locks the printer once it reaches a maximum threshold. The v5610 utility resets this counter back to zero. Common Error Codes Resolved Waste ink counter overflow. 1700 / 1702: Ink absorber is almost full. Error 8: Waste ink absorber full. 7 Green / Orange Flashes: Hardware lockout signal. System Requirements
: If you attempt to enter Service Mode incorrectly too many times, the printer may "lock" the service mode entirely, requiring a physical motherboard replacement or EEPROM chip flash. Hardware Maintenance
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A: No. v5610 is for older cartridge-based PIXMA models. For G-series, you need Canon Service Tool v5400 or newer.
✅ Your printer is now in Service Mode and ready for the canon service tool v5610 install .
If the printer is correctly in Service Mode, the options in the tool will be clickable.
Next, look at the section above it. Click the Set button next to Counter Value (%) (ensuring it is set to 0).
Allows technicians to read and save the printer's firmware data. Supported Printer Models
Version v5610 features expanded database support for newer generation G-series, TS-series, and MG-series printers, while maintaining backward compatibility with older models.
Double-check your model's compatibility or try using a different dropdown option (e.g., selecting "Platen" instead of "Main"). Printer Freezes / Light Flashing Orange
A: The tool is already portable (no registry entries). Just run the .exe from any folder.

