Adlsdk-status-auth-pending 4 _verified_ -
In short, your software is trying to check your license or log you in, but the request is stuck in a "pending" state, ultimately failing with a "4" error. Common Causes for this Authentication Error
Which (e.g., AutoCAD, Revit) are you using? Did this happen after an update or on a fresh install ? Are you on a corporate network or home internet ?
Different versions of Autodesk products share licensing components. Installing AutoCAD 2024 alongside AutoCAD 2021 could introduce compatibility issues with the licensing service. Install products in chronological order (older first) and ensure all use the same licensing service version when possible.
Before you start fixing, it's helpful to understand why the error occurs. Common culprits include: adlsdk-status-auth-pending 4
: Firewalls, antivirus programs, or proxy servers are actively blocking local loopback ports needed for license validation. Step-by-Step Solutions to Resolve the Error
using the "Manage Licenses" menu within the software (if it opens) or by deleting the local licensing login data folders. Reinstall the Service Navigate to
The Autodesk Identity Manager is another critical component that can cause authentication failures if it is missing or damaged. When this component is absent, the software cannot properly verify user credentials and license entitlements. In short, your software is trying to check
Download and install the latest Autodesk Desktop Licensing Service. Prevention: Keeping Your License Secure To prevent this error from recurring:
Type the following command (adjusting the folder for your product version and year) and press Enter: cd "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\AdskLicensingAgent"
The ADLS, Autodesk Single Sign-On Component (AdSSO), or Autodesk Identity Manager component is outdated. Are you on a corporate network or home internet
Navigate to the Autodesk helper folder mentioned in the linked documentation. Open Command Prompt as an administrator.
Click the , type cmd , right-click Command Prompt , and select Run as administrator . Change the directory to your helper path by entering: